What are the delivery charges?

- Delivery of Quirky Kits and subscribers extras is included in the subscription as a perk of subscribing. Choose the 'add to my Quirky Kit box' when you check out to get free postage as a subscriber. Delivery charges for the shop are displayed at check out and different options are available so you can choose a service type and speed. Orders are processed within 3 working days.

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Can I order if I don't live in the UK?

- Currently orders are only available to customers in the UK.

 

How do I subscribe to Quirky Kits?

- Visit the subscribe page. Read each kit type to choose the one you want and press the corresponding Subscribe button. Your subscription payments begin on the day you subscribe and are debited regularly from that day onwards every two months.

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Can I pay for my subscription without automatic payments?

- Yes you can choose to pay for your kit via invoice payments. Use the form on the contact page or the form on the subscribe page to indicate which kit or kits you'd like to get and that you'd like to subscribe pay via invoice payments. Invoices are sent when each new kit is available. If you fail to pay and can't be contacted your subscription will be cancelled. Boxes must be paid for before being sent out to subscribers.

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I want to subscribe to more than one kit, do I press the subscribe button each time?

- You can do that if you want to separate your subscriptions, (you can press the subscribe button at different times so your payments go out different days). If you would like your kits put together as one payment use the form on the subscribe page and you'll be sent a link to begin the subscription bundle you want. For multi kit subscription paid together there's a multi kit discount of -£2 for two kits, -£4 for three kits and -£6 for all four kits. This discount is also obtainable for kits of the same type sent to the same address.

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How can I cancel my subscription if I need to?

-use the contact form and just state you'd like to cancel your subscription. You are required to cancel by the 1st of the month before new kits are due so there's time to refill your place. You can cancel at a later date but the cancel date will start after the final kit. So for example if you cancel on 1st February the Jan/Feb kit of that time would be your final kit. If you cancel 1st January your final kit would be the Nov/Dec one. If you have exceptional circumstances and need to cancel a.s.a.p dealing on a one to one case in those circumstances you'll be accommodated.

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